Last updated: 10.05.2024



1. Scope of Services:
 

Yas Studio offers a comprehensive range of services encompassing website building, branding, logo design, LinkedIn marketing, content creation, and various graphic design services. While we strive to accommodate diverse client needs, certain limitations and exclusions apply. These may include technical constraints such as custom software development and prohibitions against illegal or unethical content.

 

2. Pricing and Payment:
 

Our pricing structure is transparent and tailored to different project requirements. Clients can choose from a range of packages, starting from €1650 for basic web design services, with higher-tier packages available for more extensive projects. Payment terms typically involve a 15% upfront deposit, with the remaining balance due upon project completion. Additionally, clients engaging our web design services are required to select a maintenance package from our options, ensuring ongoing support and upkeep.

 

3. Intellectual Property Rights:
 

Upon full payment of project fees, clients gain full ownership of the intellectual property rights to the designs and content created. This empowers clients to utilize, modify, and distribute the materials as they see fit, aligning with our commitment to transparency and client empowerment.

 

4. Client Responsibilities:
 

Clients are expected to fulfill certain responsibilities during the project, including providing necessary materials, feedback, and approvals in a timely manner. In the event of delays or changes caused by clients, we reserve the right to suspend services until outstanding payments are settled, ensuring fair treatment for all clients.

 

5. Delivery and Timelines:
 

While turnaround times vary depending on project complexity, we strive to deliver projects promptly and efficiently. Clients can expect clear communication regarding timelines, with provisions in place for unforeseen delays or circumstances. In cases where project delivery exceeds 30 working days, a 5% deduction from the total price may apply.

 

6. Revisions and Refunds:
 

Our policy on revisions and amendments accommodates reasonable client requests, with refunds considered on a case-by-case basis. However, refunds are typically not offered due to the bespoke nature of our services and the commitment of resources involved.

 

7. Confidentiality and Non-Disclosure:
 

To safeguard client information and project details, we implement standard non-disclosure agreements (NDAs). These agreements ensure the confidentiality of sensitive information exchanged during the course of the project, reinforcing trust and confidentiality between parties.

 

8. Ownership of Materials:
 

Upon project completion and full payment, clients retain ownership of the final deliverables. Restrictions on the use of materials provided by clients are outlined in our terms and conditions, ensuring clarity and mutual respect.

 

9. Termination of Services:
 

Grounds for terminating a contract or project are outlined in our terms and conditions, with provisions for termination fees or refunds established to address any unforeseen circumstances.

 

10. Liability and Indemnification:
 

Our liability for errors, omissions, or damages related to our services is outlined in our terms and conditions. Clients are expected to indemnify us against any claims arising from their use of the designs, fostering accountability and risk management.

 

11. Dispute Resolution:
 

In the event of disputes or disagreements, we prioritize open communication and seek amicable resolutions wherever possible. Mediation, arbitration, or legal action may be pursued as necessary, with clarity on the process outlined in our terms and conditions.

 

12. Governing Law:
 

Our contracts are governed by Bulgarian law, with designated forums established for resolving disputes. This ensures clarity and consistency in legal matters.

 

13. Changes to Terms and Conditions:
 

Clients are notified of changes to our terms and conditions via updates on our website. Continued engagement with our services implies agreement to updated terms, underscoring the importance of regular review and communication.

 

14. Client Communication and Support:
 

We maintain open channels of communication, including email, WhatsApp, Google Meet, and phone calls, to facilitate client interactions. Our commitment to support extends throughout and beyond the project, with dedicated assistance provided as needed.

 

15. Client Testimonials and Portfolio Display:
 

While we reserve the right to display completed projects in our portfolio and utilize client testimonials for marketing purposes, we respect client confidentiality and anonymity requests. Our priority is to showcase our work with integrity and professionalism, honoring client preferences at all times.




Yas Studio remains committed to upholding the highest standards of professionalism, transparency, and client satisfaction. By engaging our services, clients agree to abide by the terms and conditions outlined herein. We look forward to collaborating with you on your next project and delivering exceptional results that exceed your expectations.